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Shipping & Returns

Shipping Policy

Welcome to PUNKH Electric Mart's Shipping Policy section. Here, we strive to provide transparent information about our shipping methods, packaging, and associated costs. Our goal is to ensure that your products reach you in a timely and cost-effective manner, so you can continue with your electrical projects without any delays.
Our team works diligently to deliver your orders efficiently, and we aim to keep the process as straightforward as possible. We understand that reliable shipping is crucial for your business, and we are committed to meeting your expectations.
Additionally, we are continually improving our shipping processes to offer you the best experience possible. If you have any specific shipping requirements or queries, please feel free to reach out to our customer support team, and we will be more than happy to assist you.

Return & Exchange Policy

A "7 Days Return Policy" typically allows customers to return a purchased item within 7 days of receiving it for a refund or exchange. Here are some general terms often included in such policies:

  1. Eligibility for Return:

    • Items must be unused, unwashed, and in their original packaging.

    • All tags, labels, and accessories must be intact.

    • Items must be returned with a proof of purchase (receipt, order number, etc.).

  2. Non-Returnable Items:

    • Certain products, such as perishable goods, personalized items, or intimate apparel, may not be eligible for return.

    • Digital products, gift cards, or opened software may also be excluded.

  3. Condition of Returned Products:

    • Returned items must be in the same condition as when received.

    • The item must not show any signs of wear or damage.

  4. Refund Method:

    • Refunds are generally processed back to the original payment method.

    • Processing time for refunds may vary (typically within 7-14 business days after the return is received and inspected).

  5. Return Shipping Costs:

    • The customer may be responsible for return shipping costs unless the item is defective or there was an error in the shipment.

    • Some companies provide prepaid return labels for convenience.

  6. Exchanges:

    • Items may be exchanged for a different size or color, depending on availability.

    • If the new item is of higher value, the customer may need to pay the difference.

  7. Defective or Damaged Items:

    • If the item received is defective or damaged, the customer should notify the company within 7 days of delivery for a replacement or full refund.

  8. Proof of Return:

    • Customers are typically required to provide proof that the return was shipped (such as a tracking number).

  9. Restocking Fees:

    • Some businesses may charge a restocking fee for certain items, such as electronics or high-value goods.

These terms can vary depending on the retailer or service provider, so it’s important to check the specific details for each company.

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